ik999 Privacy Policy —
Your Information, Our Responsibility

ik999 may collect the following types of information from its users:

1.1 Personal Identity Information

• Full name and date of birth (for age verification)
• Email address (for communication and account verification)
• Mobile number (for two-step verification)
• National ID or passport details (when required for KYC or identity verification)
• Address and residential information

1.2 Financial Transaction Information

• Deposit and withdrawal details (amount, date, payment method)
• Partial account number information for bKash, Nagad, Rocket, and Upay
• Transaction IDs and reference numbers

1.3 Technical and Usage Information

• IP address and device information (operating system, browser version)
• Cookie and session data
• Game play history and usage patterns on the platform
• Login times, IP logs, and security-related information

ik999 uses your information only for legitimate and necessary purposes. The main purposes are outlined in detail below:

ik999 does not sell or rent your personal information to third parties for commercial purposes. However, information may be shared in certain specific situations:

3.1 Service Provider Partners

Payment processors (bKash, Nagad, Rocket, Upay), game software providers, and technology service companies may receive information on a limited basis and only for their specific function. These partners are contractually bound to uphold our privacy standards.

3.2 Legal Obligations

We may be required to disclose information pursuant to a court order, a lawful request from a government authority, or applicable law. Such disclosures will always be limited to the minimum necessary scope.

3.3 Fraud Prevention and Security

Necessary information may be shared with security agencies or other relevant organizations to prevent online fraud, identity theft, or other illegal activities.

Cookies and similar technologies are used on the ik999 website. Cookies are small data files stored in your browser that improve your browsing experience.

4.1 Types of Cookies We Use

• Essential Cookies: Essential for maintaining login sessions and ensuring core functionality.
• Functional Cookies: Used to remember your preferences (such as language).
• Analytics Cookies: Used to collect anonymous information about site usage and to support platform improvement.

4.2 Cookie Control

You can disable cookies at any time by changing your browser settings. Please note that disabling cookies may limit some site functionality and affect the login experience.

ik999 uses industry-standard technology and processes to protect your information. Our security framework includes:

• SSL/TLS Encryption: All data exchanged between your browser and our servers is protected by SSL encryption.
• Encrypted Databases: Collected personal information is stored in encrypted databases to prevent unauthorized access.
• Two-Factor Authentication (2FA): A two-factor authentication system to provide an additional layer of security for your account.
• Regular Security Audits: Regular security testing and vulnerability assessments are conducted on our systems.
• Access Controls: Only authorized personnel can access necessary personal information, and all access is recorded in logs.
• Firewall and Intrusion Detection: Advanced firewalls and real-time intrusion detection systems remain active at all times.

Please note that no method on the internet is 100% secure. We are committed to ensuring maximum protection, but it is your responsibility to keep your account password confidential and to notify us immediately of any suspicious activity.

ik999 retains your information only for as long as it is necessary or required by legal obligations:

6.1 Active Account Information

Information is retained for the entire period your account remains active and for as long as necessary to provide the service.

6.2 After Account Closure

Even after an account is closed or deactivated, financial transaction records and identity verification information may be retained in accordance with applicable legal requirements.

6.3 Deletion Requests

You may request the deletion of your personal information. However, where legal obligations exist, complete deletion may not always be possible. For such matters, contact us at [email protected].

As a user of ik999, you have the following rights regarding your own information:

• Right of Access: You may request to view your information held by us and receive a copy at any time.
• Right to Rectification: You may request correction if any of your information is incomplete or inaccurate.
• Right to Erasure: In certain circumstances, you may request the deletion of your personal information (where no legal obligation exists to retain it).
• Right to Restrict Processing: In certain specific cases, you may request that the use of your information be restricted.
• Right to Object: You may object to the use of your information for specific purposes.
• Right to Portability: You may request to receive your information in a structured and readable format.

To exercise these rights, email [email protected] or contact our 24/7 live chat.

ik999 strictly does not permit any person under the age of 21 to register or use the platform. We do not knowingly collect personal information from minors.

If we are notified that information from a minor has been collected, we will immediately delete that information and close the associated account. Please contact [email protected] to report such a situation.

The ik999 platform is integrated with payment providers (bKash, Nagad, Rocket, Upay) and game software providers (including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, Ezugi, and others). These third-party services have their own privacy policies.

ik999 is not responsible for how these third-party organizations use your information. It is recommended that you read their individual privacy policies before using their platforms or services.

ik999 reserves the right to modify or update this privacy policy as needed. For any significant changes, we will:

• Publish the updated policy on this page
• Update the "Last Updated" date at the top of the page
• Notify registered users via email where applicable

Continued use of the platform after a change will be taken as your agreement to the updated policy. We therefore recommend visiting this page regularly.